Terms and Conditions

Effective Date: 1/7/2025

Welcome to MarketMaster Insights LLC (“we,” “our,” or “us”). By accessing our website (marketmasterinsights.com) or using our services, you agree to abide by these Terms and Conditions (“Terms”). Please read this agreement carefully, as it governs your use of our services and establishes your rights and obligations. If you do not agree with these Terms, you must discontinue using our services.

1. Acceptance of Terms

By using our website or services, you affirm that you:

• Are at least 18 years old or have the legal capacity to enter into binding agreements in your jurisdiction.
• Have read, understood, and agreed to these Terms.

2. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of the revised Terms.

3. Services Offered

MarketMaster Insights LLC provides marketing consulting services, business analytics, and related resources (“Services”). Specific details of services, pricing, and deliverables are outlined in individual agreements or service descriptions.

3.1. Service Availability

We strive to ensure uninterrupted access to our Services but do not guarantee continuous or error-free performance.

3.2. Modifications to Services

We may modify, suspend, or discontinue any part of our Services at any time without prior notice.

4. User Responsibilities

By using our Services, you agree to:

• Provide accurate, complete, and up-to-date information during registration or service inquiries.
• Use our Services solely for lawful purposes.
• Refrain from engaging in activities that disrupt, damage, or interfere with our Services or infrastructure.

5. Prohibited Activities

You are strictly prohibited from:

• Using our Services for illegal or fraudulent activities.
• Uploading or transmitting harmful code, malware, or unauthorized scripts.
• Copying, reproducing, or redistributing content from our website without permission.
• Misrepresenting your identity or affiliation.

6. Account Registration

Certain Services require you to create an account. By registering, you agree to:

• Keep your login credentials confidential.
• Notify us immediately of unauthorized account use.
• Accept responsibility for all activities conducted under your account.

7. Intellectual Property

All content, materials, and intellectual property provided through our website or Services—including but not limited to text, graphics, logos, and software—are the exclusive property of MarketMaster Insights LLC or its licensors.

7.1. Restrictions

You may not:

• Modify, reproduce, or distribute our content without prior consent.
• Use our intellectual property for commercial purposes without authorization.

8. Fees and Payments

8.1. Pricing

Pricing for Services is outlined on our website or in service agreements. We reserve the right to modify prices at any time.

8.2. Payment Terms

• Payments must be made in full before Services are rendered unless otherwise agreed upon.
• Late payments may result in service suspension or additional fees.

8.3. Refunds

Refunds are governed by our Refund Policy. Please review it for detailed information.

9. Confidentiality

We respect the confidentiality of your data and proprietary information. Similarly, you agree not to disclose our proprietary information, business processes, or trade secrets to third parties without explicit permission.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services. These links are provided for convenience, and we do not endorse or assume responsibility for their content, terms, or practices.

11. Limitation of Liability

To the fullest extent permitted by law:

• MarketMaster Insights LLC shall not be held liable for indirect, incidental, or consequential damages arising from your use of our Services.
• Our total liability for any claim will not exceed the amount paid for the specific Service in question.

12. Indemnification

You agree to indemnify and hold harmless MarketMaster Insights LLC, its affiliates, employees, and partners from any claims, damages, or expenses arising out of:

• Your breach of these Terms.
• Your misuse of our Services.
• Violations of applicable laws or third-party rights.

13. Termination of Services

13.1. By User

You may terminate your use of our Services at any time by notifying us in writing.

13.2. By MarketMaster Insights LLC

We reserve the right to terminate or suspend your access to our Services if:

• You breach these Terms.
• We suspect fraudulent or harmful activity.
• Continuation of the relationship is impractical due to legal, regulatory, or operational reasons.

14. Privacy

Your use of our Services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Kentucky, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Louisville, Kentucky.

16. Dispute Resolution

We aim to resolve disputes amicably. If a dispute arises, you agree to first contact us to seek resolution before pursuing legal action.

16.1. Mediation

If initial resolution efforts fail, both parties agree to submit the dispute to mediation before escalating to litigation.

16.2. Arbitration

At our discretion, disputes may be resolved through binding arbitration conducted under the rules of the American Arbitration Association.

17. Force Majeure

MarketMaster Insights LLC shall not be held liable for delays or failures in performance resulting from events beyond our control, including but not limited to natural disasters, government actions, or technical failures.

18. Entire Agreement

These Terms, along with any associated policies, constitute the entire agreement between you and MarketMaster Insights LLC and supersede any prior agreements or understandings.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20. Contact Information

If you have questions or concerns regarding these Terms, please contact us:

MarketMaster Insights LLC
Address: 9900 Corporate Campus Drive Suite 3000, Louisville, KY 40223
Phone: +1 (859) 298-6417
Email: contact@marketmasterinsights.com
Website: marketmasterinsights.com

Conclusion

By using our website or Services, you agree to comply with these Terms and acknowledge that you have read and understood them. Thank you for choosing MarketMaster Insights LLC for your marketing and analytics needs.